FAQs
Where is Whiff Soapworks located?
Whiff Soapworks is located in Marseilles, IL in North Central Illinois. We are an online-based business and can ship our handcrafted, cold process soaps, soy wax melts, lip balms, roll-on perfumes, car fresheners, and body lotion anywhere in the continental United States.
You may also find us selling our products at craft fairs, farmers’ markets, and similar events throughout the Illinois Valley. In-person sales of Whiff Soapworks products are focused on LaSalle County, Grundy County, and Livingston County. Check our blog, Facebook, and Instagram pages frequently for upcoming event schedules!
What is cold process soap?
Cold process soap is made with a mixture of oils and butters and a sodium hydroxide (lye) solution. It is called cold process as no external heat is used to complete the saponification process. It only takes about an hour to create a batch of soap, from start to finish. Once the soap hardens and is cut into bars, we cure them for at least 4 weeks. Our soaps are made with ingredients that make for a long-lasting bar that leaves a moisturized feel to the skin.
What is a wax melt?
Wax melts are scented wax cubes that are used in a wax melt warmer. They provide the same great fragrance that a candle would, without the need for an open flame.
What is a perfume roll-on?
A perfume roll-on is a portable perfume. For our roll-ons, we use jojoba oil. This is a very quick absorbing oil that leaves your skin feeling and smelling great. Roll-on any of our scents where you would use perfume or body spray. The great thing about roll-ons is that they are easy to travel with and conveniently reapply to freshen up at any time.
Can I order customized products from Whiff Soapworks?
Whiff Soapworks is happy to work with you to create a custom product or gift set. We have hundreds of scents available and can develop items with the fragrance and design to meet your needs. Our handcrafted creations make great gifts for holidays, bridal showers, and more! Contact us for more information. Please allow up to 6 weeks for any customized product.
How long will it take to receive my order from Whiff Soapworks?
Our goal is to have your order shipped within 72 hours of order placement. The shipping time for your order can be selected at checkout – economy or standard.
What is the return policy of Whiff Soapworks?
Please view our Refund Policy page for information on returns and order cancellations.